Selasa, 05 April 2016

Response to a Complaint When You Are Not At Fault


Department of Education

3 Madison Way
Netherland
M555 5TU

4 Coral Rd

Netherland
B556 7TT

Dear Mrs. Sintya,


I am writing behalf on Department of Education. We understand how upset you are about the closure of Sky Island School at the end of the year.


We are sorry that we could not change our decision because we have some data which strengthen our reasons to close the school. Certainly, we have considered many things before making this decision, including the problems that faced by the parents of Sky Island students.


But we will do our best to merge Sky Island School with another school in the same region, so we hope there is no more worries.


We look forward to seeing you again and trust that we will do our best to solve those problems.


Sincerely,


Nadia Rizki Amelia

Head of Department of Education

1 komentar:

  1. I think it'll be better if you didn't write 'but' to begin a sentence. I think deleting 'but' will work. Cmiiw.

    It's indeed a very good response. You also seem more comfortable to write in English😁

    BalasHapus

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